Frequently Asked Questions

Premier Chaplains deliver the right care at the right time, as well easy-to-read data and insights about employee wellbeing. This equips organizations with the information they need to make informed decisions that drive organizational performance and productivity – and be the place where people want to work.

Since no two care plans are the same, employees receive personalized care that’s accessible on any device, anywhere, any time:

• Immediate access to unlimited care: Immediate and unlimited access to care, creating an unparalleled digital and clinical experience that connects the employee with a chaplain throughout their unique journey to improved health

• Personalized care journeys: Built by our expert chaplain team, personalized by their dedicated counselor and boosted by technology – personalized care journeys support progress with digital tools and regular feedback.

• Benefits coordination: For seamless access to additional care provided by all services available to them, we’ll help your people coordinate their third-party benefits

• Immediate support: Your people can connect with for support 24/7/365

Chaplains on the platform play a vital role. They lead with expertise, use their previous experience, and apply new ways of treatment around the clock, all while being objective, confidential, and kind. With this mind, chaplains want to build trust with your organization and your people, with the overall goal of facilitating positive changes in lives.

We recognize the importance of safeguarding personal information. Because premier chaplains stores information we have strict guidelines we must adhere to, in accordance with privacy laws. When employees use our services, premier chaplains protects  data with a comprehensive security infrastructure and stringent data policies to ensure it stays private and secure.

We are compliant and adhere to standard, Trust Service Principles.

Each consultation is completely private and safe, and always delivered by a licensed and educated counsellor who is required to maintain confidentiality, just as they would in their office. All data is encrypted in transit and at rest. Employees always have full control and ownership over their personal information, and only they decide how they want to share it.